Privacy policy
TLMEDIA LLC ("Favcus," "we," "us," or "our") operates favcus.com and sells custom-printed apparel (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Our store is powered by Shopify. By using the Services, you confirm you have read and understood this policy.
1. Information We Collect
- Contact details: name, email, phone, billing and shipping address
- Order details: products purchased, photos and custom text you upload, order history
- Payment information: processed securely by our payment providers — we do not store full card numbers
- Account information: username, password, preferences
- Device & usage data: IP address, browser and device type, pages viewed, and interactions, collected via cookies and similar technologies
2. How We Collect Information
- Directly from you when you order, create an account, or contact us
- Automatically through cookies and similar technologies when you use our site
- From service providers and partners who help us run the store (e.g., Shopify, payment processors, printing/fulfillment and shipping partners, analytics and advertising providers)
3. How We Use Your Information
- To process, produce, and ship your custom orders
- To communicate with you about orders and support
- To provide, personalize, and improve the Services
- For marketing and advertising, where permitted by law
- For security, fraud prevention, and to meet legal obligations
4. How We Share Your Information
We do not sell your personal information for money. We may share it with:
- Service providers (Shopify, payment processors, printing/fulfillment and shipping partners, analytics, customer support, email/SMS tools)
- Advertising partners, to show you relevant ads on other sites (see Section 6)
- Authorities or other parties for legal, safety, or business-transfer reasons
5. Cookies & Tracking
We use cookies and similar technologies to run the site, remember your preferences, analyze traffic, and support advertising. You can manage cookies through your browser settings.
6. Your Privacy Choices (U.S. State Privacy Rights)
As described above, we collect personal information from your interactions with us and our website, including through cookies, and may share it with third parties including advertising partners to show you ads that are more relevant to you.
Sharing personal information for targeted advertising based on your activity across different websites may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out. To opt out, use the "Your Privacy Choices" link in our website footer, or email support@favcus.com.
If you visit our website with the Global Privacy Control (GPC) signal enabled, we will treat it as a request to opt out of the "sale" or "sharing" of your personal information for the device and browser you used, where required by law.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise any right, email support@favcus.com. We will respond as required by law and will not discriminate against you for exercising your rights.
8. Data Retention
We keep your personal information as long as needed to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
10. Children's Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us.
11. International Transfers
Your information may be processed and stored in the United States and other countries where we and our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time and will post the revised version here with a new "Last updated" date.
13. Contact Us
TLMEDIA LLC (Favcus)
8206 Louisiana Blvd NE, Ste A 1667, Albuquerque, NM 87113, United States
📧 support@favcus.com | 📞 +1 (505) 378-6969